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Shipping/Tracking

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You'll IMMEDIATELY get an order confirmation email after you place your order. You will only hear from us again once your order ships. You can click on the following  link and it will redirect you to your account page, where you can check the current status of your order. It will also provide information on previous orders! If you can't find your order confirmation or shipping email, check your spam or promotions folder as emails can sometimes be unpredictable.

Fortunately, we have been able to maintain business as usual while adhering to the necessary standards of safety, social distancing, and sanitation.

You're on the right site! Every order of $59 or more is FREE shipping and we get it to you or your loved ones will get it within 5 business days.

It means it is in your or your recipient's hands within 5 business days. It takes us 3 days to handcraft your photo product. You'll receive a confirmation email once your order has shipped and just 2 days later, you or someone you love will be smiling from getting that precious MyPhoto memory. To clarify, if you placed an order on Monday, 5 business days later would have your product(s) delivered on or before that Saturday. If you ordered on Saturday, you would receive your products(s) on or before that Friday since the weekends DO NOT count as business days.

NOTE: Processing and shipping time DOES NOT include holidays.

We are more than happy to update the shipping address for you! Please email us with your confirmation number and new shipping address within an hour after your order has been placed to hello@myphoto.com. Please keep in mind that this is a time-sensitive matter and we are unable to change the address once your package has been shipped.

Of course! We ship anywhere in the U.S. with FAST, FREE Shipping for all orders over $59.

At this time, you can only ship to one address per order. We will be adding multiple shipping addresses in the near future. Stay tuned!

MyPhoto currently ships to the U.S. only. We will start expanding internationally over the next few months!