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Placing an Order

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Great news! MyPhoto is the easiest and fastest way to turn your photos into one-of-a-kind gifts and décor. Before we show you how easy the ordering process is, remember to follow our Smile Guarantee guidelines to get the best possible digital photo print.

We have two easy ways to use your computer when ordering photos on your phone. First, from your computer click the Upload Photo button and choose My Phone/Camera Roll as the source. Then follow the simple instructions shown to send a text message to your phone with a link to upload your photo from there. Then return to your computer to complete the process.

OR you can email a photo from your phone to 123@myphoto.com, open the reply email on your computer, and click one of the links.

First, make sure the photo actually left your phone or computer. If it did and you still can't find our reply email, check your SPAM or promotions folders as sometimes emails can end up there. If it's not there, try visiting our website and simply click the Upload Photo button to view your photo on all of our wonderful products!

When emailing photos to 123@myphoto.com, it's best to email only one photo.

Once you've received the reply email back from us and have clicked through to our website, adding more photos is easy. Simply click the Upload Photo button to add as many photos as you'd like.

Our website will automatically detect your photo's orientation once the photo is uploaded. If you'd like to switch the photo's orientation, we recommend rotating or cropping the photo prior to uploading it on our website.

Here are some quick instructions on how to rotate photos on your mobile device:

iPhone:Click Here
Android:Click Here

Orders are produced swiftly once received to ensure delivery within 5 business days. Please email us your order information at hello@myphoto.com within 2 hours of placing your order for any order adjustment inquiries.

Orders are sent directly to our production facility to maintain our 5 business day delivery commitment. Therefore, we do not allow product changes or additions once an order has been placed.

Oh no! Please make sure when entering your promo code at checkout that there are no leading or trailing spaces. Please note that promo codes may have an expiration date and some are one-time use only. If you have any additional questions, please email hello@myphoto.com and a Customer Experience team member will be happy to assist you.

We all have that favorite printed photo we've held on to for ages or have in an album (or shoebox). If you want that special memory printed on any of our awesome products, all you need to do is take a high-resolution scan of the physical photo and save it as a digital file on your computer. Get our most recommended free scanning app, Google Scan, here.